VolP phone systems for a manufacturing business: How Ewing IT helped VTL Group
Having a reliable phone system is essential for businesses that need to stay connected with customers, suppliers and colleagues. That's why implementing VolP phone systems for a manufacturing business like VTL Group was essential!
When VTL Group began reviewing its IT setup, replacing its outdated telephone system was one of several improvements identified. Ewing IT helped the business move to VoIP as part of a wider managed IT service.
The challenge
VTL Group was facing changes within its internal IT department following the departure of key members of staff.
With limited IT skills remaining within the organisation, the business was considering its options for maintaining reliable IT support without the expense and challenges of recruiting a replacement team.
As part of this review, the business also identified that its existing telephone system was outdated and needed replacing.
How Ewing IT helped
Ewing IT proposed an outsourced managed IT service with a flexible pricing structure and no contractual tie-in.
As part of the wider work, Ewing IT helped VTL Group with:
Replacing its outdated telephone system with VoIP.
Simplifying its network infrastructure.
Improving its backup procedures.
Consolidating costly software subscriptions.
Providing ongoing technical support and access to specialist IT expertise.
The move to VoIP was part of a broader approach to improving and simplifying the company's IT systems.
The results
VTL Group moved from its outdated telephone system to VoIP while also making improvements to its network, backup procedures and software subscriptions. The managed IT service gave the business access to additional technical knowledge and support without having to rebuild its internal IT team.
Simon Haigh, Group Financial Controller at VTL Group, highlighted the value of having experienced IT support available when needed:
"The biggest advantage of having Ewing IT on board is the access to a wealth of knowledge and experience on the end of the phone without having to pay large consultancy fees"
-Simon Haigh, Group Financial Controller, VTL Group
Is it time to upgrade your business phone system?
If your current phone system is outdated or no longer meets your business's needs, Ewing IT can help you explore VoIP and find a solution that works for your team.
Have a chat with our team to find out how they we help:
ewingit.com | 01484 654801
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